Customer satisfaction is our top priority at ASTORE.TM. We offer hassle-free returns and guaranteed warranty coverage for all electronics and computer hardware purchased through our store.
1 14-Day Hassle-Free Replacement
If your item arrives with a factory defect or fails to perform as specified, you are eligible for an immediate product replacement or a full refund within 14 days of receiving your parcel.
2 Return Eligibility Criteria
- Item must be in its original packaging with all included cables, accessories, and manuals;
- Manufacturer warranty stickers and barcode serial numbers must be untouched;
- Device must be free from physical abuse, impact cracks, liquid spills, or unauthorized repair attempts;
- Digital order ID or receipt from your ASTORE.TM account is required.
3 Up to 1-Year Comprehensive Warranty
All major hardware components (PCs, laptops, GPUs, monitors) carry up to 12 months of authorized technical support. Our diagnostic engineers handle hardware repairs promptly.
4 Refund Processing
Following physical verification at our diagnostic service center, refunds are processed within 24 to 72 hours back to the original method of payment (cash or bank card).
